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Airlines prepared for unruly passengers ahead of return to air travel

Air Canada said it has seen an uptick in disturbances on flights since the beginning of the pandemic
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A plane is silhouetted as it takes off from Vancouver International Airport in Richmond, B.C., on May 13, 2019. THE CANADIAN PRESS/Jonathan Hayward

After months of reduced air travel due to the COVID-19 pandemic, airlines in Canada say they91裸聊视频檙e ready to contend with what could be a turbulent summer season.

Air Canada said it has seen an uptick in disturbances on flights since the beginning of the pandemic, but did not provide any details.

In the U.S., where air travel has increased significantly in recent weeks, Southwest Airlines and American Airlines have announced the suspension of alcoholic beverage services because of incidents of passenger disruption, including violent assaults on flight attendants.

Timothy Perry, president of Air Line Pilots Association Canada, said in an interview Tuesday that there91裸聊视频檚 been an increase in disruptive passenger behaviour since the beginning of the pandemic.

91裸聊视频淚 think all flight crew have taken notice in the increase in unruly behaviour among passengers, however I do also believe that while concerning, I don91裸聊视频檛 think the flight crew are concerned about the ability to handle it,91裸聊视频 Perry said.

Perry said flight crew training, which includes de-escalation strategies, and other protocols will help protect the safety of the crew and passengers in the event of an onboard disturbance.

WestJet also said that while unruly situations are 91裸聊视频渆xtremely rare,91裸聊视频 flight crews are trained to manage such incidents.

An Air Canada spokesperson said compliance issues are dealt with 91裸聊视频減rimarily through education, using our standard procedures.91裸聊视频

Wesley Lesosky, president of the Air Canada Component of CUPE, did not say if crew members have noticed increased disturbances on flights but did say the safety of the flight crew was an ongoing issue for the union.

91裸聊视频淩owdy behaviour is never appropriate, but especially the year we91裸聊视频檝e had, any aggression or unruly conduct onboard or towards cabin crew is just unacceptable,91裸聊视频 Lesosky said in an email. 91裸聊视频淐abin crew have a hard enough job as it is, being tasked with enforcing mask compliance, monitoring alcohol consumption, and ensuring the travelling public is safe.91裸聊视频

Air Canada and WestJet did not respond to queries about their in-flight alcohol policies.

However, Perry said restricting alcohol in some or all parts of a plane isn91裸聊视频檛 an unusual tactic on Canadian flights.

91裸聊视频淭hat has happened and to be honest, that happens more than you might think,91裸聊视频 he said. 91裸聊视频淢ost people enjoy alcohol responsibly on the plane, sometimes that91裸聊视频檚 not possible and one of the very first steps in de-escalating unruly behaviour 91裸聊视频 is to cut off alcohol to part of the cabin or all of the cabin.91裸聊视频

Transport Canada did not respond to a request for comment on how many incidents have been reported on-board flights in the last year.

91裸聊视频擳he Canadian Press





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