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91ƵBikinishe91Ƶ swimwear retailer prompts Better Business Bureau warning

Watchdog has gotten dozens of complaints about company, which has been using fake Vancouver address
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Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

An online swimwear retailer with a fake Vancouver address is taking your money, but not shipping your order, the Better Business Bureau warns.

An investigation on Bikinishe was launched in February after several customers complained, the bureau said in a release on Monday, on issues such as paying for merchandise that was never delivered, difficulty processing returns and substandard quality merchandise when compared to what was advertised.

91ƵI ordered one bathing suit over a week ago,91Ƶ one complainant shared. 91ƵI paid express shipping. I only paid the extra shipping to receive my bathing suit in time for my vacation. I91Ƶve emailed three times to their so-called customer service and no response. Nor has my package been shipped 91Ƶ no tracking or anything.91Ƶ

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Bikinishe91Ƶs profile on the bureau91Ƶs website has gained a lot of attention.

Staff received more than 4,600 inquires about the company alone in the first two months of this year, and another 2,700 since the start of March.

91ƵLarge numbers of inquiries to a specific business profile is usually an indication that consumers are concerned about the business and are referring to BBB to determine if it is a company they can trust,91Ƶ the release said.

Sixty-two formal complaints have been made since the beginning of March. All were from the U.S.

91ƵIn our database of over 4,300 businesses, Bikinishe also has the largest number of complaints received for any business in less than four weeks.91Ƶ

Although no complaints have come from Canada, the bureau suspects it will become a problem as the weather gets warmer.

The bureau gives Bikinishe an F-rating.



joti.grewal@bpdigital.ca

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