Shopify Inc. is working with the FBI after two 91Ƶrogue members91Ƶ of its support team engaged in a scheme to illegitimately obtain customer transactional records of some merchants.
The Ottawa-based tech firm says it terminated the employees91Ƶ access to its network and referred the data breach to law enforcement.
Shopify says it doesn91Ƶt have evidence at this point in the investigation that the data was used.
It says fewer than 200 merchants whose stores were illegitimately accessed are at risk of having had their customer data exposed. This data includes basic contact information, such as email, name, and address, as well as order details, like products and services purchased.
Complete payment card numbers or other sensitive personal or financial information were not involved.
Shopify, which is Canada91Ƶs most valuable company, says the incident was not the result of a technical vulnerability in its platform, and emphasized that the vast majority its customers are not affected.
91ƵWe don91Ƶt take these events lightly at Shopify. We have zero tolerance for platform abuse and will take action to preserve the confidence of our community and the integrity of our product,91Ƶ it said in a company message board.
91ƵTo put it simply, we are committed to protecting our platform, our merchants, and their customers. We will continue to work hard to earn your trust every day.91Ƶ
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