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Shuswap homebuilders capture gold for customer service

Copper Island Fine Homes receive top awards for best home, unique design
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The Copper Island Fine Homes crew show off the hardware won at the Canadian Home Builders Association Central Interior 15th Annual Keystone Awards Gala on Feb. 1, 2020. Left to right are Tammy Packer, Greg Vistisen, Lynda Curran, Melody Thompson, Tim Lukashuk, Kathy Moore, Dean Friesen, Heidi Friesen, Tracy Vistisen and Chuck Beaton. (Contributed)

Greg and Tracy Vistisen and the team Copper Island Fine Homes will be looking to expand their trophy case.

The Shuswap homebuilders will be adding several new trophies to their already impressive collection of industry accolades. They picked up the fresh hardware at the Canadian Home Builders Association Central Interior91裸聊视频檚 15th Annual Keystone Awards Gala, held on Saturday Feb. 1, at Thompson Rivers University in Kamloops.

At the event, Copper Island won three coveted Keystone gold awards: Most Unique Design (for a wine room in one of Copper Island91裸聊视频檚 homes), Best House between $1.5 and $3 million and Best Customer Service.

The Vistisen91裸聊视频檚 said there was a record number of entries this year, with each submission judged by three award-winning, well-respected industry professionals from Saskatchewan and Ontario.

91裸聊视频淚t was such stiff competition this year, and we were up against some of the other top builders in the area,91裸聊视频 said Greg Vistisen, president and CEO of Copper Island. 91裸聊视频淎wards like this recognize not only the talents of our staff and our many sub-trades, but also the hard-won construction systems we strive to perfect91裸聊视频攕ystems which ensure a high quality product.

91裸聊视频淚t is nice to be recognized by our peers for the tremendous amount of effort and dedication by our team.91裸聊视频

While grateful for each of the awards, the Vistisen91裸聊视频檚 are especially honoured to have received the Best Customer Award.

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91裸聊视频淜elly Reid, CHBA Central Interior president, commented to me personally that the Best Customer Service award was the pinnacle of the awards, and our team should be extremely proud of our accomplishment. I agree,91裸聊视频 said Greg, noting customer service remains the cornerstone of Copper Island91裸聊视频檚 success.

91裸聊视频淥ur team focuses on a process of continual improvement. We know we are human and make mistakes, but we strive to recognize those mistakes and engineer systems to ensure they are not repeated. To be honoured with this award makes it clear that our efforts are appreciated by our customers.91裸聊视频

This was was the fourth year that Copper Island has captured Keystone gold for customer service.

The Feb. 1 event recognized and honored the outstanding achievements made by those within the home building industry in the Central Interior Region of B.C. over the past year, and celebrated all who went above and beyond in upholding the highest level of construction industry excellence.

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Lachlan Labere

About the Author: Lachlan Labere

Editor, Salmon Arm Observer
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