91Ƶ

Skip to content

Toronto-based beauty brand closes doors citing 91Ƶcriminal activity91Ƶ

Deciem founder abruptly shutters stores until further notice
13896075_web1_181009-CPW-deceim
A women reacts outside the beauty supply store Deciem as it has closed all locations unexpectedly in Toronto on Tuesday, October 9, 2018. THE CANADIAN PRESS/Nathan Denette

A Toronto-based beauty brand that has become a cult hit and garnered attention from the likes of Kim Kardashian West is abruptly closing all of its stores.

Brandon Truaxe, the founder of Deciem, said in an Instagram video he posted over the weekend that he is shutting down operations until further notice.

Truaxe did not give a clear reason for the closure of the stores, which are often emblazoned with 91Ƶthe Abnormal Beauty Company91Ƶ slogan, but alludes to criminal charges in the video.

91ƵPlease take me seriously,91Ƶ he said. 91ƵAlmost everyone at Deciem has been involved in a major criminal activity, which includes financial crimes and much other. You have no idea what a soldier I have been for 13 years.91Ƶ

A post shared by (@deciem) on

Truaxe listed his location for the post as the White House and named and tagged dozens of high-profile brands and people, including George Clooney, Brad Pitt, RBC, U.S. President Donald Trump and recent Deciem investor Estee Lauder Companies Inc. in the missive.

In a statement made to The Canadian Press, Estee Lauder distanced itself from the matter by calling it a 91Ƶminority91Ƶ investor in the brand, and noting 91Ƶwe do not control the company91Ƶs operations, social media or personnel decisions.91Ƶ

Truaxe91Ƶs mysterious post comes years after he founded Deciem in 2013 and shot to fame with droves of loyal fans, including Kim Kardashian West, who once raved about the brand91Ƶs The Ordinary Granactive Retinoid Two per cent Emulsion Serum.

Deciem sold its products, which include the popular The Ordinary line, online, in various department stores and at about 30 stores it opened in Canada, the U.S., the U.K., Mexico, South Korea and the Netherlands.

On Tuesday, Deciem91Ƶs website noted almost all of them were closed and the phone went unanswered when The Canadian Press tried to reach managers at several locations.

Deciem spokespeople did not respond to requests for comment.

Square One, a mall west of Toronto where Deciem was a tenant, said it did not receive advance notice of the decision to shutter the stores.

91ƵSquare One was made aware of the closure at the same time it was made public,91Ƶ a spokesman said in an email, noting that it would not comment on 91Ƶbusiness decisions of any of our tenants.

Truaxe91Ƶs Instagram post announcing the store closure was not the first time he caught attention for his social media missives. In January, he posted about an attempted hack on Deciem91Ƶs Instagram page, saying 91ƵThis could be a past employee, someone who doesn91Ƶt like us, a competitor, we don91Ƶt really know but we91Ƶre going to find out.91Ƶ

Days later he was telling his followers that he was dropping his chief executive officer title in favour of 91Ƶworker.91Ƶ

91ƵResponsible people don91Ƶt need CEOs and our team has been really responsible,91Ƶ he said. 91ƵI91Ƶve never liked any of my bosses in my life, so I don91Ƶt want to be a boss; I want to be a friend. I want people to be my friend and not my employee.91Ƶ

In February, he posted a handful of videos of garbage piles with captions promising to eliminate plastic shopping bags, droppers and foundation bottles. It91Ƶs unclear if he ever made good on the promise.

A remark from Truaxe to a social media follower in February angered some of the brand91Ƶs fans enough for them to begin posting images of burning Deciem products.

Truaxe then ousted his co-CEO Nicola Kilner and the brand91Ƶs chief financial officer Stephen Kaplan stepped down.

Tara Deschamps, The Canadian Press

Like us on and follow us on .





(or

91Ƶ

) document.head.appendChild(flippScript); window.flippxp = window.flippxp || {run: []}; window.flippxp.run.push(function() { window.flippxp.registerSlot("#flipp-ux-slot-ssdaw212", "Black Press Media Standard", 1281409, [312035]); }); }