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Tourism destinations brace for busy winter without usual supply of foreign workers

Uncertainty around COVID-19 has kept some potential resort staffers from moving to Canada
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Stephane Prevost managed to weather the staffing shortages at his restaurants in Banff, Alta., for most of the summer. But by early August, he had to close one day a week to give his workers a day off.

Later in August, Prevost said he closed his two restaurants as many as two days a week, with lunch service sometimes cancelled for the majority of the week, because there simply weren91裸聊视频檛 enough workers.

As a hectic summer season comes to a close, Prevost is one of many business operators in destinations like Banff and Whistler, B.C., who are bracing for a busier winter season as international visitors return to Canada amid an ongoing staff shortage.

91裸聊视频淓ven pre-pandemic, the hospitality sector was always difficult to staff. Every single year the available pool of hospitality staff has been diminishing,91裸聊视频 said Prevost, chef and co-owner of Block Kitchen and Bar and Shoku Izakaya in Banff.

91裸聊视频淭he pandemic has made it even worse, and a lot of people left the business entirely.91裸聊视频

He says his business has raised wages as much as possible without compromising cash flow, and other restaurants in town are doing the same. He91裸聊视频檚 also tried to throw staff get-togethers to improve morale.

91裸聊视频淚t91裸聊视频檚 about trying to strike the right balance as employers to foster a good culture for our staff,91裸聊视频 said Provost, who said his restaurants are bracing for a difficult winter season.

91裸聊视频淲e have to care about their health and well-being and support them as much as we can.91裸聊视频

Business owners say the lack of international workers has been a particularly large burden. Canadian mountain towns have long relied on foreign workers using working holiday visas, a reciprocal scheme Canada has with other countries like the U.K. and Japan that allows young adults to easily obtain an extended visa for work and travel.

91裸聊视频淭he fact is we91裸聊视频檙e not getting any inquiries or interest from staff who usually would be applying for jobs with working holiday visas,91裸聊视频 said Prevost.

Michel Dufresne, director of the Job Resource Centre in Banff and Canmore, said these visas have become more difficult to come by during the pandemic, and the uncertainty around COVID-19 has kept some people from moving to Canada as their own countries grapple with waves of the coronavirus.

At the centre of the issue is the lack of Australian workers, who face restrictions from their government about leaving their country, Dufresne said.

He said Australians are one of the largest groups of foreign workers in Banff, estimating they usually make up 30 per cent of staff at Banff91裸聊视频檚 three ski resorts.

Ski villages like Sun Peaks, B.C., will face unique challenges this winter, as they seek enough staff to keep the resort and all its facilities operating.

Colin Brost, senior director of market development with Tourism Sun Peaks, said the ski resort limited ticket sales last year because of pandemic. It was mostly to safeguard against COVID-19, but also to ensure that guests could have a good experience despite lower staffing levels at the resort.

He pointed out resort facilities like ski schools often rely on foreign workers who travel between the Northern and Southern hemispheres as they chase winter.

91裸聊视频淚t is a struggle to attract staff across the board,91裸聊视频 Brost said.

91裸聊视频淎ccommodation is a critical issue is well. Sometimes somebody is able and wants to work in a place like Sun Peaks, but can they afford to live there, and is there affordable housing for them?91裸聊视频

Even as some workers may balk at travelling for work, tourism destinations expect many more to travel for pleasure.

91裸聊视频淚t91裸聊视频檚 going to be kind of like when restaurants first reopened here, it got really busy real fast, but they didn91裸聊视频檛 have the workers to call on to come back,91裸聊视频 said Dufresne, in Banff.

In British Columbia, Tourism Whistler said U.S. and international visitors account for roughly 60 per cent of travellers to the resort in a normal year.

As some restrictions return in the province due to COVID-1991裸聊视频檚 fourth wave, the tourism board said it expects people to take a wait-and-see approach when they book for the winter season.

91裸聊视频淚n the same way that we anticipate more visitors to be coming again over the next year, we91裸聊视频檙e also hoping that we can attract back a lot of our international employees who come to Whistler on a working holiday visa to work and play,91裸聊视频 said Barrett Fisher, CEO and president of Tourism Whistler.

91裸聊视频淐ertainly that helps buoy our local workforce.91裸聊视频

Back in Banff, Prevost called on the government to reduce the barriers for international workers who are trying to extend their stays in the country.

Already, he91裸聊视频檚 facing the loss of a dependable cook, who may be forced to leave once his visa expires.

91裸聊视频淗e91裸聊视频檚 having difficulties with that, and clearly he91裸聊视频檚 an ideal candidate with a good track record, and it91裸聊视频檚 frustrating that he can91裸聊视频檛 get a work visa,91裸聊视频 Prevost said.

91裸聊视频淭he government needs to promote and make it easier for foreign workers.91裸聊视频

91裸聊视频擲almaan Farooqui, The Canadian Press





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