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Rutland IGA keeps community-forward attitude despite corporate operation

Manager Todd Roberts said his Rutland clientele are the 91Ƶsalt of the earth91Ƶ
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Despite no longer being community-owned, the Rutland IGA is still very much community forward.

The store was put under company ownership in 2017 but has kept up its reputation as a friendly and welcoming store.

Store Manager Todd Roberts has worked at the store for eight years, six with the previous owner, his father-in-law Dennis Mitchell.

91ƵMy father-in-law ran [IGA] for 30 years. He was a butcher and had an opportunity to buy it91Ƶwhich he did. He ran it for that period of time until about 2017 when we converted to a company store.91Ƶ

Manager Todd Roberts sitting down with one of his employees for lunch. (Michael Rodriguez - 91Ƶ)

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Corporate ownership has not affected the heart of the Rutland IGA. It91Ƶs a very relaxed, comfortable environment, in which you see cashiers, deli-workers and even Roberts himself joking around and having fun at work. Something that they believe sets them apart from the competition.

91ƵMy father-in-law was very involved in the community through various organizations, so he made sure that this store was part of the community through donations and staffing,91Ƶ said Roberts.

91ƵAs a whole, Rutland has been a very community-oriented place. I think that was his focus, that this was a central hub for people to come to get their groceries and be a regular customer. Somebody that you could smile and say hi to on a regular basis.91Ƶ

The community-friendly environment of the store even resulted in a relationship and subsequent marriage for Roberts.

91Ƶ10 years ago, I used to work at [the liquor store next door],91Ƶ said Roberts.

91ƵShe was the bakery manager, she started here when she was fifteen and she was here until about four years ago. 91Ƶ

And none of it would91Ƶve been possible without the customers.

91ƵThe people here are the salt of the earth. Down to earth people that are hard-working, care for each other and the community,91Ƶ said Roberts.



michael.rodriguez@kelownacapnews.com

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