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Why Taylor Swift? She91Ƶs 91Ƶthe voice of a couple of generations91Ƶ

A look inside the overwhelming demand to get tickets for pop star91Ƶs lone Canadian show
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Taylor Swift, centre, performs during the opener of her Eras tour Friday, March 17, 2023, at State Farm Stadium in Glendale, Ariz. THE CANADIAN PRESS/AP, Ashley Landis

The headline-grabbing frenzy to secure tickets to Taylor Swift91Ƶs Toronto shows is a culmination of the pop star91Ƶs 91Ƶunique91Ƶ status in music history and her brilliant marketing skills, says a professor who taught a course on the subject.

Jamie Gillies, a communications and public policy professor who led the 91ƵCommunications and Taylor Swift91Ƶ course at St. Thomas University in New Brunswick, says it91Ƶs no surprise that many Swifties were left on waitlists 91Ƶ or shut out altogether 91Ƶ in their attempts so far to buy coveted tickets for the only Canadian stop of the global Eras Tour.

91ƵI think the challenge with Toronto is it91Ƶs six shows for 40 million people (across Canada), right? So they91Ƶre probably the most in-demand tickets, even more than the ones that have happened in U.S. and Europe, simply because there91Ƶs so many people trying to go to these six shows,91Ƶ Gillies said in an interview.

The first day of Ticketmaster presales on Wednesday was marked by celebration and disappointment, as some fans scored seats for the first two nights of Swift91Ƶs Toronto stop in November 2024 while others were wait-listed. When the next two dates went on sale Thursday, fans took to social media to report similar outcomes: the lucky ones got tickets while many more received the dreaded waitlist email.

Ticketmaster is staggering ticket sales for the six shows at Toronto91Ƶs Rogers Centre over three days to avoid online technical issues Swift fans may have encountered for past shows. Buyers must have already registered for and received a 91Ƶverified fan91Ƶ sale code in order to get in the virtual queue for the tickets.

Tickets are already being listed for resale on websites such as StubHub and SeatGeek for thousands of dollars each.

For fans like Emily Lessard, the disappointment of losing the Ticketmaster lottery is only compounded by the exorbitant price of resale tickets.

91ƵThe nose bleeds at the Rogers Centre 91Ƶ people are selling those for $1,700 per ticket and it91Ƶs just outrageous,91Ƶ said the 29-year-old Cambridge, Ont., resident who was planning to buy one ticket with money borrowed from family members had she been successful in getting a Ticketmaster presale code.

91ƵIt91Ƶs upsetting because 91Ƶ I91Ƶve been a Taylor Swift fan for more than half my life. I91Ƶve literally got YouTube videos of myself out there when I was like 14, singing her songs and stuff. And it just really sucks that only certain fans who can afford to go can go.91Ƶ

Gillies, who hopes to score his own tickets through the Royal Bank91Ƶs exclusive allocation of seats for its Avion members next week, said Swift91Ƶs enormous popularity means that her fans are actually 91Ƶhappy to spend money91Ƶ to see her shows and buy related merchandise.

91ƵWhat makes it so interesting is that people are generally satisfied if they91Ƶre able to get tickets to a Taylor Swift show for $1,000 each,91Ƶ he said, calling it a 91Ƶgenuine91Ƶ phenomenon.

Swift and her team have developed marketing and branding strategies that revolve around her ability 91Ƶto sell herself, to sell authenticity, sell people the idea 91Ƶ of being close to Taylor Swift,91Ƶ Gillies said.

91ƵI think the big thing that makes her incredibly unique is she came along in the music industry at such a fascinating time, sort of between millennials and gen Z, and the sort of newer, younger kids. She kind of hit at a particular time where she carried with her about 20 years91Ƶ worth of fans,91Ƶ he added, calling her 91Ƶthe voice of a couple of generations91Ƶ and 91Ƶone of the greatest songwriters of all time.91Ƶ

Gillies said the demand for Swift is so big, 91Ƶshe could put on a show every night of the year 91Ƶ so 300 plus shows 91Ƶ and they would all sell out.91Ƶ

Losing out on Swift tickets is more than just missing a fun concert, Lessard said.

91ƵWhen you go to her concerts, you91Ƶre all friends. We exchange friendship bracelets and stuff like that. So it sucks to be in this position, but I also know I feel some solidarity because I know that a lot of other people are in the same position. So we can bond in our Taylor Swift disappointment era, I guess you could say.91Ƶ

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