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Be a role model: 91ƵPeople first91Ƶ approach transforms Corrections

BC Corrections to boost hiring numbers with professionals passionate about making a difference
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BC Corrections provides staff with opportunities to explore their passions and grow in their careers.

When a BC Correctional Officer in Kamloops wanted to work with inmates to create a safer, more engaging environment, she started by delving into research about successful initiatives in other communities. Encouraged by management and supervisors, she then pitched the 91ƵRight Living Approach91Ƶ to her co-workers. 91ƵAn overwhelming number of staff responded, a result both of how well she prepared and her passion for the issue,91Ƶ says Stephanie Macpherson, Provincial Director of BC Corrections91Ƶ Adult Custody Division. 91ƵWe opened a unit earlier this spring and the feedback from staff and inmates has been unbelievable.91Ƶ

That kind of initiative reflects BC Corrections91Ƶ emphasis not only on supporting inmates, but also staff 91Ƶ providing opportunities for them to explore their passions and grow in their career.

Empowering staff for positive change

This focus on leadership, progressive ideas and professional development is part of what makes BC Corrections an for many 91Ƶ timely as the in many regions.

91ƵFor me, the focus is all on the people,91Ƶ Macpherson says. 91ƵI tell our wardens, 91ƵIf you take care of the staff, everything else will fall into place.91Ƶ91Ƶ

Modelling a 91Ƶpeople-first91Ƶ approach to inmates

91ƵWe are a 91Ƶpeople first91Ƶ organization 91Ƶ which means we are always thinking of the people when we make decisions, and as we develop our principles, values and goals. People matter, whether it91Ƶs the inmate in our custody or our staff who want to help support that person in custody who wants to turn their life around. We invest in our staff to ensure our organization is agile, responsive and able to excel in pursuing its mission of public safety.91Ƶ

This people-first approach extends to staff91Ƶs interactions with inmates, including a shift from a 91Ƶsupervisory91Ƶ focus to exploring how to help. 91ƵPart of our job is to care, and how we care is a big part of that,91Ƶ Macpherson says. 91ƵWhen someone comes through our door, it91Ƶs our job to help them figure out how they got here and how to not return. Our staff don91Ƶt judge people, they accept them where they91Ƶre at and help identify and build upon their strengths.91Ƶ

The Right Living Approach in Kamloops is a perfect example. Participating inmates make decisions about how their living unit will operate, electing a leader and working together to build a smooth-running community. In this mutually respectful environment, inmates can open up with staff and each other about their life experiences 91Ƶ about the path that brought them to prison 91Ƶ and with that vulnerability and empathy the healing process begins.

91ƵWith open communication and a community built on respect, look at the opportunities we have to help them,91Ƶ Macpherson says.

A trauma-informed approach, with greater awareness of mental health issues, helps Correctional Officers form relationships with vulnerable people who often haven91Ƶt had a role model before.

91ƵComing to us from all walks of life and with many experiences, our Correctional Officers are leaders who work to make a difference,91Ƶ Macpherson says, highlighting the value of respect, communication and listening.

91ƵSome of our most effective staff are women and we need more 91Ƶ their emotional intelligence and communications skills are often so strong.91Ƶ Beyond appealing locations and flexible work schedules that encourage a work-life balance, many officers appreciate the opportunity to explore professional interests while making a difference.

91ƵOur staff can be involved and be leaders at all levels of the organization: they are in charge of their .91Ƶ



About the Author: Black Press Media Staff

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