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Air Canada rolls out facial recognition tech at YVR, leaving regular ID behind

Company introducing new software at Vancouver International Airport gate to speed boarding
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The Transportation Security Administration91裸聊视频檚 new facial recognition technology is seen at a Baltimore-Washington International Thurgood Marshall Airport security checkpoint, April 26, 2023, in Glen Burnie, Md. THE CANADIAN PRESS/AP-Julia Nikhinson

Air Canada is poised to roll out facial recognition technology at the gate, making it the first Canadian airline to deploy the software in a bid to streamline the boarding process.

Starting Tuesday, customers who board most domestic Air Canada flights at Vancouver International Airport will be able to walk onto the plane without presenting any physical pieces of identification, such as a passport or driver91裸聊视频檚 licence, the country91裸聊视频檚 largest airline said.

Participants in the program, which is voluntary, can upload a photo of their face and a scan of their passport to the airline91裸聊视频檚 app.

Launched as a pilot project in February 2023, the digital ID option is already available at Air Canada91裸聊视频檚 Maple Leaf lounges in Toronto, Calgary and San Francisco. The airline plans to unveil it at other Canadian airport gates 91裸聊视频渋n the near future.91裸聊视频

Canadian carriers have been slow to adopt biometric processes, with face-matching technology already deployed by a number of U.S. airlines, overseas airports and government security agencies.

Since 2021, some Delta Air Lines customers at the Atlanta and Detroit airports have been able to check their bags, pass through security and board their flight by flashing no more than a smile. The airline expanded the technology to Los Angeles and New York City last year.

In 2023, Germany91裸聊视频檚 Frankfurt Airport began to allow all airlines to use 91裸聊视频渇ace biometrics91裸聊视频 from the check-in desk to the boarding gate 91裸聊视频 no physical ID involved 91裸聊视频 after introducing the technology in 2020.

As it becomes more widely used, the software, which analyzes the unique physical identifiers of a traveller91裸聊视频檚 face, has raised concerns over privacy and ethics.

Some revolve around how the systems are trained and what happens when the software fails to recognize the travellers.

91裸聊视频淚t91裸聊视频檚 privacy and control of the data and who gets to see the data. How are you going to eliminate the data, or how are you going to manage the flow of that data?91裸聊视频 asked John Gradek, who teaches at McGill University91裸聊视频檚 aviation management program.

91裸聊视频淐anada is being very cautious in deploying the technology.91裸聊视频

He also noted the potential for job cuts opened up by a camera-equipped tablet standing in for a gate agent.

At Air Canada, the personal information in passengers91裸聊视频 digital profiles is encrypted when it91裸聊视频檚 sent and processed, and it91裸聊视频檚 91裸聊视频渦sed for digital ID purposes only,91裸聊视频 the carrier said. It said the info is deleted from its systems 36 hours after departure.

91裸聊视频淚n terms of privacy, that consideration has been at the forefront of the development of this technology and something that is very important to Air Canada,91裸聊视频 said spokesman Peter Fitzpatrick in an email.

He added that the technology has no links to government programs, such as Nexus, which allows pre-approved travellers to cross the border more quickly.





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