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Profane email to client leads to firing of Langley company91裸聊视频檚 president

Former media company head ousted after insults flung at client
33240451_web1_230707-LAT-MC-WestlundBuilding
The Westlund Group building in Langley. (Matthew Claxton/Langley Advance Times)

A Langley digital media company president has been fired after he sent an insulting and profanity-laced message to an unsatisfied client.

Annette Andersson of About the Bra, an Alberta-based lingerie store, had contacted Langley91裸聊视频檚 Agency Media, part of the Westlund Group, about building her a website and creating a logo.

In late June, Andersson put up a post on Linkedin that went viral, when she described her interaction with the Agency Media president and how it quickly degenerated.

Andersson said that after some back and forth, and a lack of times she could meet with them, she asked for her money back, but got no response.

91裸聊视频淎fter not getting a response, I gave them a bad review,91裸聊视频 Andersson wrote. 91裸聊视频淚 then get this back in an email from the president.91裸聊视频

Her response from then-Agency president Joel MacDonald was two sentences long.

91裸聊视频淟isten c91裸聊视频-, take down your reviews and I will send your money today. Stop f91裸聊视频-ing with me you fat b91裸聊视频91裸聊视频,91裸聊视频 the message said.

Andersson shared an image of it on her Linkedin account.

After Andersson went public, MacDonald was fired from his roles at both Agency Media and Apex Wireless by Westlund group CEO Andrew Westlund.

91裸聊视频淚 am deeply ashamed of the offensive and inexcusable email my executive, Joel MacDonald, sent to our client, Annette Andersson,91裸聊视频 said a statement posted on Agency Media91裸聊视频檚 social media. 91裸聊视频淗is words harmed and hurt Ms. Andersson and members of the community.91裸聊视频

The message said he had personally apologized to Andersson and offered her support.

He added that MacDonald had also reached out to apologize.

As of July 6, the Agency Media website remained offline, after Westlund noted that the company was taking it down to remove MacDonald91裸聊视频檚 name and images.

Andersson noted in a follow up post that after complaining to the Better Business Bureau, she did get her refund.

The Langley Advance Times has reached out to both the Westlund Group and About the Bra for further comment.

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Matthew Claxton

About the Author: Matthew Claxton

Raised in Langley, as a journalist today I focus on local politics, crime and homelessness.
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