Live Nation Entertainment-owned companies have been providing refunds to some music fans who now regret buying tickets to see the embattled band Hedley live in concert.

But subsidiaries of the music industry giant have also been denying refund requests for others, leaving some formerly ardent fans of the band to debate whether they should accept a loss and boycott the concert they91裸聊视频檇 paid to see.

The Vancouver pop rockers have been under fire since sexual misconduct allegations began surfacing online two weeks ago, suggesting inappropriate encounters with young fans. Hedley has called the allegations 91裸聊视频渦nsubstantiated91裸聊视频� but said in a statement that in the past they 91裸聊视频渆ngaged in a lifestyle that incorporated certain rock 91裸聊视频榥91裸聊视频� roll cliches.91裸聊视频�

Ruqayyah Bobat said she was pleased to receive a refund for a ticket to an Ottawa concert last week after starting an online petition calling on the venue to give customers the option of getting their money back.

91裸聊视频淗ow could I attend a concert in good conscience knowing that these stories could be true?91裸聊视频� said the 24-year-old psychology student, who had been a Hedley fan since she was a teenager.

91裸聊视频淚 would not want to put my hard-worked money into a band that91裸聊视频檚 being scrutinized for such horrible allegations.91裸聊视频�

Ticketmaster Canada did not respond to a request for comment when asked to clarify its refund policy for concerts on Hedley91裸聊视频檚 cross-Canada tour.

Online correspondence between Ticketmaster and ticket buyers reviewed by The Canadian Press reveals differing responses to refund requests.

One customer who asked Ticketmaster for their money back on Twitter was directly messaged by the company91裸聊视频檚 fan support account and told they would receive a full refund within a few business days, according to screen-captured exchanges.

Meanwhile, a customer who asked for a refund over email for Hedley91裸聊视频檚 show in Summerside, P.E.I., was told her request had been denied because the band 91裸聊视频渋s still scheduled to perform and refunds are not available.91裸聊视频�

A Ticketmaster representative also emailed another person inquiring about a refund for a Kingston, Ont., concert to say that 91裸聊视频渟adly, there are no refunds91裸聊视频� and directed the consumer to a ticket reseller website. But a refund was offered 91裸聊视频� within an hour 91裸聊视频� after the consumer publicly called out Ticketmaster on Twitter asking why the company would force them to financially support the band under the circumstances.

Ticketmaster Canada91裸聊视频檚 typical 91裸聊视频渇an guarantee91裸聊视频� policy states that tickets purchased for events at participating venues are fully refundable within three days of purchase, up until one week before the event. Exceptions include VIP tickets and other premium packages.

Lise Touchette said it took a lot of effort, but she was relieved to receive a refund for expensive VIP tickets for her daughter and friends to attend Hedley91裸聊视频檚 Ottawa concert.

Although her receipt clearly stated 91裸聊视频渘o refunds,91裸聊视频� a determined Touchette sent several emails trying to get her money back and waited a few days for news. She was told on the morning of the concert that her refund had been approved.

A spokesperson for the Ottawa Sports and Entertainment Group, which operates TD Place, where the Hedley show was staged, said in an email that 91裸聊视频渁ll refunds were at the discretion of Live Nation.91裸聊视频�

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