Additional supports are coming for Central Okanagan residents forced out of their homes by wildfires.
Currently, there are 9,855 properties on evacuation orders, with thousands more on alert.
91ƵThese are unprecedented numbers,91Ƶ said Loyal Wooldridge, Regional District Central Okanagan (RDCO) chair, during a regional wildfire briefing on Monday (Aug. 21).
91ƵI know that the queue has been long, and we have been working on solutions. Please be patient with support staff.91Ƶ
Emergency Support Services (ESS) Supervisor Jason Beddell acknowledged the lengthy waits some evacuees have experienced.
91ƵI will say that our resources were stretched thin initially, I can91Ƶt deny that,91Ƶ he said.
He noted that many ESS volunteers, who have been evacuated, don91Ƶt even know if they have a home.
91ƵYet they are still showing up every single day to support their community. They deserve our admiration.91Ƶ
Beddell added that additional staff, provided by the province, are currently being trained and will be in place shortly.
91ƵWe are working to get back to those (evacuees) who reached out to us initially, and further information will be coming soon.91Ƶ
He also encouraged evacuees who are having difficulty accessing a reception centre to call the provincial ESS line at 1-800-585-9559.
Members of Samaritn91Ƶs Purse, a Christian humanitarian aid organization, arrived from Calgary Sunday (Aug. 20) night to set up and manage a new group lodging facility.
91ƵI am working diligently to operationalize a second reception centre in that location,91Ƶ said Beddell.
ESS is also still working to prioritize accommodations for evacuees.
91ƵWe are very grateful to those visitors who have voluntarily left their hotel rooms and this has greatly increased our capacity for evacuees,91Ƶ added Beddell.
Additionally, psychological support is available to evacuees, staff, and volunteers at Prospera Place in Kelowna and Royal LePage Place in West Kelowna.
The Insurance Bureau of Canada is also available to evacuees who are unsure what their homeowner policies cover by calling 1-844-227-5422.
As well, a virtual portal is being created to inform evacuees where they are in the queue for assistance.
91ƵThis will be online and more information will be available at ,91Ƶ said Beddell.
He noted that the ESS is pulling out all stops to support evacuees.
91ƵWe are extremely appreciative to the province who have been working hand in hand with us to remove the roadblocks that we are coming across. We need to get these supports to our evacuees and we are doing that.91Ƶ
READ MORE: More than 800 Central Okanagan wildfire evacuees in Vernon
READ MORE: 91ƵLaugh and cry and repeat91Ƶ: West Kelowna woman91Ƶs motto after losing home in wildfire
gary.barnes@kelownacapnews.com
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