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WestJet ordered to hand over flight attendant harassment files in lawsuit

Airline has handed over 24 complaints, but 91Ƶinternal statistics91Ƶ indicate 91Ƶsignificantly more91Ƶ
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The WestJet check-in area at Pearson International Airport is photographed in Toronto, Saturday, June 29, 2024. THE CANADIAN PRESS/Christopher Katsarov

The B.C. Supreme Court has ordered WestJet to hand over all its files on harassment of flight attendants, in a class-action lawsuit alleging widespread misconduct by pilots.

The ruling by Justice Jacqueline Hughes says WestJet has been slow and 91Ƶpotentially adversarial91Ƶ regarding the documents and it91Ƶs unclear why complaint files haven91Ƶt been produced in a timely manner.

The underlying claim in the long-running lawsuit, filed in 2016, alleges WestJet breached flight attendants91Ƶ contracts by breaking a 91Ƶpromise91Ƶ to provide a harassment-free workplace.

The ruling posted Friday but dated Dec. 11 says the airline tried to limit document production to complaints against male pilots by female flight attendants who haven91Ƶt opted out of the lawsuit.

But Hughes ordered the airline to produce all harassment complaints by flight attendants during the class period, from April 4, 2014, to Feb. 28, 2021, regardless of whom they were against.

The ruling says WestJet has handed over 24 harassment complaints, but the company91Ƶs own 91Ƶinternal statistics91Ƶ indicate there were 91Ƶsignificantly more91Ƶ during that period.

The ruling says some of those complaints involve sexual harassment and sexual assault, and the company91Ƶs own documents outline 16 complaints in the last three months of 2018, and 19 in the first quarter of 2022 alone.

Hughes found the airline91Ƶs slowness producing documents was a factor in the trial being delayed until October 2025.

Lead plaintiff Mandalena Lewis had applied to the court to have the airline hand over all harassment complaint files for its 91Ƶentire workforce,91Ƶ but Hughes ruled that the case only involves alleged breaches of the flight attendants91Ƶ employment contracts, not those of other staff.

91ƵIt remains unclear how the plaintiff says WestJet91Ƶs alleged failure to provide a harassment91Ƶfree workplace for e.g. mechanics, is relevant to whether WestJet breached the anti-harassment promise in class members91Ƶ employment contracts,91Ƶ the ruling says.

However, Hughes said she was satisfied the scope was not limited to harassment complaints by class members against male pilots, as WestJet wanted.

91ƵWhile the power imbalance allegedly created by that particular relationship clearly plays a central role in the plaintiff91Ƶs claim, I find that it is not limited to only those complaints,91Ƶ she said.

She gave the company 45 days to turn over the additional files, 91Ƶgiven the holiday period.91Ƶ





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