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Williams Lake man questions 91Ƶstark contrast91Ƶ in health care across B.C.91Ƶs Interior Health

Ryan Plouffe sent a written complaint to Interior Health
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Ryan Plouffe, top right, and his family moved to Williams Lake and love it, but find the access to health care challenging. (Photo submitted)

A Williams Lake man is questioning the 91Ƶstark difference91Ƶ of health care resources available in the Cariboo versus the Okanagan.

91ƵIs Interior Health ready to accept legal responsibility for their lack of action leading to preventable pain and suffering,91Ƶ asks Ryan Plouffe in a written complaint he sent to Interior Health on March 8.

Responding to concerns raised by Plouffe, Kathy Doull, executive director for Interior Health West, Rural Acute and Community stated regional and local teams are 91Ƶdoing everything possible to recruit physicians and other health-care workers to Williams Lake and to all of our communities.91Ƶ

Doull said Cariboo Memorial Hospital is experiencing the same shortage as facilities across the country.

91ƵWe offer deep gratitude to the amazing physicians and health-care staff who continue to provide services in Williams Lake despite the pressures they have faced,91Ƶ she said.

Plouffe moved to the area last year with his wife, Kirsty Hopkins, and two children, Anabelle, seven, and Milo, five, after both he and his wife lived most of their lives in the Okanagan.

The couple came to Williams Lake to advance their careers but he was surprised when his family could not access the level of health care they were used to in the Okanagan.

91ƵIt91Ƶs a lot of travel and a lot of just uncertainty,91Ƶ he said.

91ƵI understand comparing the medical services in Williams Lake to those in the Okanagan Valley or Northern Health is a complicated web of economic, political, and social influences but when Interior Health91Ƶs difference in care between a place like Armstrong and Williams Lake (Armstrong being one third of the population of Williams Lake, with less nearby vulnerable communities) is so stark, just four hours drive away, it91Ƶs a telltale sign that in Williams Lake we pay a price for living outside of the Thompson-Okanagan boundaries,91Ƶ said Plouffe in his complaint.

Their son had surgery for a congenital heart defect at two- years-old requiring regular checkups with a paediatrician, a condition Plouffe said could have been fatal if it were not caught through an outreach clinic in the Okanagan when they lived there.

Plouffe91Ƶs wife has Multiple Sclerosis (MS) and recently had surgery for knee complications.

Plouffe himself suffers from diverticulitis, chronic venous insufficiency, and depression and anxiety. He deals with chronic pain.

They do not have access to a family doctor since they moved.

91ƵSitting in the Williams Lake ER for hours feels like near torture,91Ƶ said Plouffe.

He was inspired to write the complaint after a city council discussion around needing more information on the situation from IH and asking for a meeting, which he found frustrating.

Council has since met with IH and was told an estimated 40 to 45 per cent of the local health authority population has no family doctor.

At their April 4, 2023 meeting, council directed staff to send a request to the health authority to establish an urgent primary care clinic in Williams Lake to help address the lack of access to primary care.

Doull at IH said in her statement IH works closely with other partners such as the local division of family practice and primary care networks to attract doctors to Williams Lake and to increase access to community family physician services as well as working with the city and regional hospital district chair on recruitment and retention.

Plouffe said his family is still enjoying the Cariboo, despite his concerns with health care, noting they appreciate the relationships with local First Nations in the community, the schools, and the local recreation centre.

91ƵWe91Ƶve just been loving it, it91Ƶs just a great community.91Ƶ

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Ruth Lloyd

About the Author: Ruth Lloyd

I moved back to my hometown of Williams Lake after living away and joined the amazing team at the Williams Lake Tribune in 2021.
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