The Andaz Maui at Wailea Resort, a Hyatt resort on 15 beachfront acres in Hawaii, is far from a place to sleep. There are multiple pools, including a lagoon and three infinity pools. As part of the resort fee, you can also take a stand-up paddleboarding course, use the resort91裸聊视频檚 snorkel equipment and GoPro action camera and maybe even learn ukulele, hula or mixology.
It91裸聊视频檚 all marketed as complimentary 91裸聊视频 but it91裸聊视频檚 only sort of so. Andaz Maui is one of what the American Hotel and Lodging Association estimates is 6% of all hotels that charge a resort fee. These fees run between $20 and $50 per night 91裸聊视频 and they91裸聊视频檝e become one of the most controversial issues in the travel industry.
NerdWallet analyzed more than 100 U.S. hotels with January 2023 check-in dates as part of its 2023 Best-Of Awards to see . Among the hotels that charge them, the average resort fee was $42.41, representing nearly 11% of the overall nightly cost. The Andaz Maui91裸聊视频檚 daily resort fee is $50 plus tax, which is above average. But because Andaz Maui91裸聊视频檚 nightly rates are also above average, the fee is about 6% of the overall nightly cost to stay in January 2023, based on data gathered in December 2022.
And like most other resorts that charge such fees, the Andaz91裸聊视频檚 fee is not optional 91裸聊视频 even if you never use the amenities.
THE CASE FOR RESORT FEES
Resort fees may be a way for hotels to increase profits without necessarily charging guests more.
91裸聊视频淗otels claim that resort fees allow hotels to reduce the commissions paid to online travel agents,91裸聊视频 according to the Federal Trade Commission91裸聊视频檚 2017 report.
Most resorts pay travel agents a commission based on the nightly rate rather than the overall cost. A lower nightly rate plus resort fee reduces what the resort must pay to the referrer.
Some resorts do go all out on amenities, which makes the resort fee seem more justifiable. Hyatt91裸聊视频檚 Alila Napa Valley in Northern California wine country charges a $55 nightly fee plus tax, which includes wine plus valet parking and the use of bikes and electric vehicle charging stations. The $50 fee for the Ritz-Carlton Bacara, Santa Barbara in California covers amenities including yoga and water aerobics classes, electric bike rentals, guided beach walks and use of tennis courts.
Brittain Komoda, marketing manager at Andaz Maui, says splitting the fees might encourage vacationers to learn about the amenities offered and actually use them.
91裸聊视频淲e have cultural activities, water activities, GoPro rentals and other classes,91裸聊视频 Komoda says. 91裸聊视频淲e want guests to experience them and to know what they cost.91裸聊视频
It91裸聊视频檚 possible a tourist who otherwise would never pay separately to get on an outrigger canoe might do so because it91裸聊视频檚 included in the resort fee they paid, Komoda says. That activity might become their vacation highlight, leaving them with a more favorable memory of the resort.
And buying even a fraction of what Andaz Maui offers a la carte would likely be far more than the $50 daily resort fee 91裸聊视频 which is charged per room, not per person, Komoda says. For example, renting a GoPro from a surf shop in Wailea costs about $40 a day, and full-face snorkel mask rentals cost $17 per person. Stand-up paddleboarding lessons on Maui run about $150 to $180 per adult.
91裸聊视频淥ur intention is to greet new and returning travelers alike with immersive experiences that sum to far more than our resort fee,91裸聊视频 Komoda says.
THE CASE AGAINST RESORT FEES
But some hotels may claim resort fees cover basic amenities, like Wi-Fi or use of the room phone.
For travelers booking expensive rooms, the additional mandatory charge to cover perks that are advertised as 91裸聊视频渃omplimentary91裸聊视频 can feel stingy and confusing. In 2012, the FTC warned 22 hotels that the resort fees were not adequately disclosed on their reservation websites.
Resort fee transparency has improved. In November 2021 , Marriott committed to displaying the total price 91裸聊视频 including room rates and other mandatory fees 91裸聊视频 on the first page of its booking website.
But at other resorts that separate fees from room rates, it can be difficult to understand the total cost.
91裸聊视频淚f resort fees were included in the room rate, consumers could compare rooms at different hotels by simply viewing the room pages at the hotel websites,91裸聊视频 according to a 2017 FTC report . 91裸聊视频淲ith separately-disclosed resort fees, consumers would need to add the room rate to the resort fee and remember the total for each hotel under consideration.91裸聊视频
Dave Betham , general manager at Courtyard Oahu North Shore in Hawaii, says it91裸聊视频檚 for this reason that his property 91裸聊视频 which offers complimentary amenities and cultural activities including ukulele and hula classes 91裸聊视频 will not charge resort fees.
91裸聊视频淲e look at it from a guest perspective,91裸聊视频 Betham says. 91裸聊视频淲e like the idea that there are no surprises.91裸聊视频
91裸聊视频擲ally French Of Nerdwallet, The Associated Press