At first glance, Mark Zuckerberg91Ƶs new 91Ƶprivacy-focused vision 91Ƶ for Facebook looks like a transformative mission statement from a CEO under pressure to reverse years of battering over its surveillance practices and privacy failures.
But critics say the announcement obscures Facebook91Ƶs deeper motivations: To expand lucrative new commercial services, continue monopolizing the attention of users, develop new data sources to track people and frustrate regulators who might be eyeing a breakup of the social-media behemoth.
Facebook 91Ƶwants to be the operating system of our lives,91Ƶ said Siva Vaidhyanathan, director of media studies at the University of Virginia.
Zuckerberg91Ƶs plan, outlined Wednesday, expands Facebook91Ƶs commitment to private messaging, in sharp contrast with his traditional focus on public sharing. Facebook would combine its instant-messaging services WhatsApp and Instagram Direct with its core Messenger app so that users of one could message people on the others, and would expand the use of encrypted messaging to keep outsiders 91Ƶ including Facebook 91Ƶ from reading the messages.
The plan also calls for using those messaging services to expand Facebook91Ƶs role in e-commerce and payments. A Facebook spokesperson later said it was too early to answer detailed questions about the company91Ƶs messaging plans.
Vaidhyanathan said Zuckerberg wants people to abandon competing, person-to-person forms of communication such as email, texting and Apple91Ƶs iMessage in order to 91Ƶdo everything through a Facebook product.91Ƶ The end goal could be transform Facebook into a service like the Chinese app WeChat , which has 1.1 billion users and includes the world91Ƶs most popular person-to-person online payment system.
In some respects, Facebook was already headed in this direction. It has dabbled with shopping features in its Messenger app for a few years, although without much effect. And WhatsApp, which Facebook acquired for $22 billion in 2014, embraced a strong privacy technology known as 91Ƶend-to-end encryption91Ƶ nearly three years ago. Messages protected this way are shielded from snooping, even by the services who deliver them.
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But Zuckerberg said nothing in the Wednesday blog post about reforming privacy practices in its core business, which remains hungry for data. A recent Wall Street Journal report found that Facebook was still collecting personal information from apps such as user heart rates and when women ovulate .
Facebook, which perfected what critics call 91Ƶsurveillance capitalism,91Ƶ knows it has serious credibility issues. Those go beyond repeated privacy lapses to include serious abuses by Russian agents, hate groups and disinformation mongers, which Zuckerberg acknowledged only belatedly.
91ƵUntil Facebook actually fixes its core privacy issues 91Ƶ and especially given their history 91Ƶ it91Ƶs difficult to take the pivot to privacy seriously,91Ƶ said Justin Brookman, who was a research director at the Federal Trade Commission before joining Consumers Union as privacy and technology chief in 2017.
Combining the three messaging services could allow Facebook 91Ƶ which today has 15 million fewer U.S. users than in 2017, according to Edison Research 91Ƶ build more complete data profiles on all its users.
The merged messaging services should generate new profits from the metadata they collect, including information on who you message, when you do it, from where and for how long, said Frederike Kaltheuner of the advocacy group Privacy International. That is the information that users leave behind when they message each other or conduct retail, travel or financial business, she added.
And Facebook doesn91Ƶt just use people91Ƶs information and activity on its platform, dissecting it to target people with tailored ads. It also tracks people who don91Ƶt even use the platform via small pieces of software embedded in third-party apps.
Privacy International published research in December showing that popular Android apps including KAYAK and Yelp were automatically sending user data directly to Facebook the moment they were opened. KAYAK, which was sending flight search results, halted the practice and said the transmission was inadvertent. Yelp continues to send unique identifiers known as 91Ƶadvertising IDs91Ƶ that link to specific smartphones.
Facebook also has trackers that harvest data on people91Ƶs online behaviour on about 30 per cent of the world91Ƶs websites , said Jeremy Tillman of Ghostery, a popular ad-blocker and anti-tracking software.
91ƵWhen they say they are building a private messaging platform there is nothing in there that suggests they are going to stop their data collection and ad-targeting business model,91Ƶ he said.
In a Wednesday interview with The Associated Press, Zuckerberg offered no specifics on new revenue sources. But 91Ƶthe overall opportunity here is a lot larger than what we have built in terms of Facebook and Instagram,91Ƶ he said.
Privacy advocates, however, do admire one key element of Zuckerberg91Ƶs announcement.
91ƵIn the last year, I91Ƶve spoken with dissidents who91Ƶve told me encryption is the reason they are free, or even alive,91Ƶ Zuckerberg wrote.
AP technology writer Michael Liedtke contributed to this article from San Francisco.
Frank Bajak, The Associated Press
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