Airbnb will highlight rental listings that have received top scores from guests, information that the company91裸聊视频檚 CEO says will help bring hotel-like reliability to booking a house or room on the site.

Airbnb said that it will roll out what it calls 91裸聊视频淕uest Favorites91裸聊视频� this week. About 2 million of the site91裸聊视频檚 7 million listings will get the label.

It is unclear how hosts who don91裸聊视频檛 get the favored badge will react 91裸聊视频� they could lose bookings, or they might have to cut prices to compete. CEO Brian Chesky said he expects favorites to charge more than other listings.

Chesky acknowledges that the variety of properties on Airbnb creates uncertainty among renters. He said the unpredictability of listings is the biggest reason why someone would choose a hotel room over Airbnb.

91裸聊视频淎 lot of guests have described booking Airbnb, once they check in, it91裸聊视频檚 a moment of truth. Is the house exactly what they expected?91裸聊视频� he said in an interview. 91裸聊视频淲e don91裸聊视频檛 want this to be a moment of truth. We want you to know exactly what you91裸聊视频檙e going to get before you book.91裸聊视频�

Chesky said favorites will have guest ratings averaging at least 4.9 out of 5.0 and cancellation rates and customer-service incidents of 1% or lower. They will be denoted on the site with a badge, and shoppers can filter for them. The company, however, will make no guarantees about the guest favorite listings.

Airbnb is also encouraging hosts to create photo tours of their property, which Chesky said will use AI to organize photos by room.

The company is also making behind-the-scenes changes that will include helping hosts adjust prices based on demand, down to a daily basis.

Earlier this year, Airbnb began discouraging hosts from charging exorbitant cleaning fees, a major complaint of users. A 2022 analysis of 1,000 listings by personal-finance site NerdWallet pegged the median cleaning fee for a one-night stay at $75, about 25% of the total bill.

The site lets visitors filter searches by all-in pricing, which includes the fees, although it is not the default setting. Visitors must use a toggle switch on the home page.

About 260,000 listings have lowered the cleaning fee since then, according to the company.

91裸聊视频淚 had no idea what that number could be,91裸聊视频� Chesky said. 91裸聊视频淚91裸聊视频檓 pretty satisfied with the pricing progress.91裸聊视频�

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