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TikTok employees in limb as shutdown order looms over Canadian operations

TikTok Canada is hoping to find a 91Ƶsolution91Ƶ to the situation, brought on by federal security concerns
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More than 170 million Americans use TikTok. (Ore Huiying for The New York Times)

The Liberal government91Ƶs move to order the shutdown of TikTok91Ƶs Canadian operations over national security concerns has left hundreds of the company91Ƶs Canadian employees in limbo.

Ottawa hasn91Ƶt publicly specified the date by which TikTok has to comply, and while the company has pledged to fight the order in court, it91Ƶs also talking to the government in hopes of finding a 91Ƶsolution.91Ƶ

On Nov. 6, the federal government announced it ordered the dissolution of TikTok91Ƶs Canadian business after a national security review of the Chinese company behind the social media platform. That means TikTok must 91Ƶwind down91Ƶ its operations in Canada, though the app will continue to be available to Canadians.

When the government made the announcement, Erin Lowers was at take-your-kid-to-work day, doing a sneaker-painting activity with her niece. TikTok arranged interviews with her and several of the other affected employees for The Canadian Press.

The company was hosting teens that day, telling them 91Ƶeverything about how lovely our work is, how much we love to do what we do, how we got into our positions,91Ƶ recalled Lowers, the music lead for the company91Ƶs global public policy and product team.

91ƵYou have to put on a brave face,91Ƶ she said. 91ƵI can91Ƶt sit there and tell my niece the reality of what could happen.91Ƶ

Vanessa Gaik, executive director of brand partnerships, said people are afraid of losing their jobs ahead of the holidays.

There are 91Ƶa lot of folks that are trying to power through, that have a really good attitude. But right now, I think the silence and not having any answers has been really troubling for a lot of the people on the team.91Ƶ

Neil Cameron, TikTok91Ƶs head of Canadian agency partnerships, said the energy in the office changes 91Ƶday by day.91Ƶ

91ƵPeople are really trying to put on a brave face, but it91Ƶs really hard when you91Ƶre faced with such uncertainty.91Ƶ

Steve de Eyre, the company91Ƶs director of public policy and government affairs, is getting down to business as usual 91Ƶ which includes lobbying the same federal government that has ordered the company to shut down.

He said his work includes 91Ƶmaking sure that government agencies, members of Parliament, regulators, understand what the impact of this order would be.91Ƶ

TikTok Canada is hoping to find a 91Ƶsolution91Ƶ to the situation, de Eyre said.

91ƵWe continue and will continue to reiterate to the government our desire to find a solution that is in the best interests of Canadians.91Ƶ

The government seems unconvinced. A spokesperson for Industry Minister François-Philippe Champagne said the government91Ƶs decision is final, and there is no other possibility.

The review that banned the company91Ƶs Canadian operation was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to harm national security.

Champagne said in a statement on Nov. 6 the decision was the result of a 91Ƶmulti-step national security review process, which involves rigorous scrutiny by Canada91Ƶs national security and intelligence community.91Ƶ

It said the government was taking action to address 91Ƶspecific national security risks,91Ƶ though it didn91Ƶt specify what those risks are. Champagne has said the Investment Canada Act doesn91Ƶt allow him to disclose details of the review.

Privacy and safety concerns have swirled around TikTok and its China-based parent company ByteDance Ltd. because of Chinese national security laws that compel organizations in the country to assist with intelligence gathering.

In the United States, those concerns could lead to the app itself being banned in the new year.

Last week, a U.S court ruled that a law that requires ByteDance to divest its stakes in TikTok or face a ban is constitutional. On Monday, TikTok asked the court to bar the administration of U.S. President Joe Biden from enforcing the law. It argues if the law is not overturned, the app will shut down by Jan. 19, 2025, affecting more than 170 million American users.

While the app would remain available to Canadian users, one argument against closing down the Canadian offices is that doing so would make it more difficult for the government to regulate TikTok.

De Eyre said the company has been engaged around various legislation 91Ƶ getting involved in the process of passing and implementing the Online Streaming Act, for example, and partnering with Elections Canada in the last federal election to provide information about voting.

He notes his team, too, is Canadian. 91ƵWe91Ƶve all worked in government. We all love this country. We understand the political system,91Ƶ he said.

91ƵWe think it91Ƶs in everyone91Ƶs best interest for there to be employees in Canada that are operating under Canadian law, that are paying Canadian taxes, and are providing localization to the platform.91Ƶ

The prospect of the TikTok offices shuttering has those employees weighing what91Ƶs next.

Cameron said a potential ban would have a huge personal and professional impact, given there are maybe one or two similar roles in Canada. 91ƵI91Ƶve really worked hard for 27 years in this industry to earn this role.91Ƶ

Similarly, Lowers said it would be very difficult for her to find another comparable job in Canada.

91ƵI might have to leave the country.91Ƶ





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